Contact
Contact
Spotted a bonus that no longer matches what we published, or a withdrawal that took far longer than our figure? Write to [email protected] and we will re-test the brand rather than simply edit the number.
Three details make that possible: the casino you played at, the date, and whether you used PayID, POLi, a card or crypto. Payout timing on this page is measured per method, so a complaint without the method attached cannot be checked against our own results.
Replies go out within one business day, in English. We cannot act as an intermediary on a locked account or a verification dispute, though we will point you to the complaints route that the operator's Curaçao or Malta licence obliges it to offer.